1. Who we are
HOOK (“we”) sells aroma diffusers and interior fragrances through this website. This policy explains how we handle personal data when you browse, create an account or place an order.
2. What we collect
Contact details you give us: name, e-mail, phone and delivery address. Order history and the products you save. Technical data such as device type and pages visited, collected through cookies.
3. How we use data
To process and deliver orders, to provide customer support, to send letters about scent if you subscribed, and to improve the store. We do not sell personal data.
4. Cookies
We use essential cookies to keep the store working and optional cookies for analytics. You can accept or reject optional cookies in the banner on your first visit; to change your choice later, clear the site data in your browser.
5. Sharing
We share data only with partners who help us run the store, such as delivery and payment providers, and only as much as they need.
6. Your rights
You can ask us to access, correct or delete your data, or withdraw consent for marketing letters. We reply within 30 days.
7. Contact
privacy@hook.demo — demo address.